Shipping and delivery

What are your delivery charges?

UK Mainland Delivery (excl. Highlands / Islands)
Free delivery on all orders over £150 ex VAT
For all orders under £150 ex VAT please add £9.95 ex VAT
Please allow 1 to 3 working days for delivery.

Non UK - Northern Ireland & Highlands.
Northern Ireland, along with the following postcodes are NOT considered UK Mainland by our couriers:

IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight

Free delivery on all orders over £300 ex VAT
For all orders under £300 ex VAT please add £25 ex VAT
Please allow 3 to 5 working days for delivery.

Republic of Ireland.
For orders under £300 ex VAT please add £35 ex VAT
For orders over £300 ex VAT please add £100 ex VAT*
Please allow up to 5 - 7 working days for delivery.
*For Customs Export/Import administration charges – NB: Delivery costs are still subsidised by WBC.


Delivery of Large or Bulky Items
Standard shipping rates apply to mainland UK only and exclude the Highlands of Scotland, Northern Ireland and Eire, the Channel Islands and all offshore territories. Products marked with a "Bulky Delivery" icon incur a delivery surcharge when shipping outside of the mainland UK. Surcharges are applied as follows:

Northern Ireland & Republic of Ireland
£65 ex VAT per bulky item will be added to the delivery charge

Guernsey, Jersey, Highlands and Islands including the following postcodes IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight
£100 ex VAT per bulky item will be added to the delivery charge.

 

How long does delivery take?

All our parcel deliveries are made by our courier DPD.

Deliveries are made between 8:30am - 6:00pm Monday to Friday, and it's essential that your order is consigned to a 'manned' address where the courier can obtain a signature on delivery.

We understand this may be inflexible for some, but as a business supplier, we pay for a business service and certain stipulations are in place to ensure you get the very best service possible.

The courier cannot deliver to a neighbour or an alternative delivery address. If the courier is unable to make the delivery to the specified address and has to return at a later date or the parcel has to be returned to us, a charge of up to £15.00 per parcel will be made. This surcharge also applies to deliveries where the goods are refused or the driver is turned away at the delivery point.

UK MAINLAND
Please allow 1 to 3 working days.

NON UK MAINLAND (Incl. Highlands, Northern & Channel Islands)
Northern Ireland, Channel Islands & other Islands along with the following postcodes which are NOT considered UK Mainland by our couriers:
IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight

Please allow 3 to 5 working days for delivery.

REPUBLIC of IRELAND
Please allow 5 - 7 working days for delivery.

 

Can I collect my order?

You can, but this needs to be arranged with our sales team in advance.