Your Guide to shopping with WBC this Christmas

Published by BigCommerce on 24th Nov 2020


The great news is they haven’t cancelled Christmas! Here at WBC, we want it to be, if not your most successful year, certainly one that removes the stresses and maximizes the opportunities for you to sell well, and sell big.


You may have already started planning your gift offering, but if you haven’t, now’s the perfect time to start.


This is our handy guide to shopping with WBC this season. It includes last order dates for branding, our opening times and how to make sure your order arrives without delay.


Any questions we haven’t thought of, tweet us, Facebook us, email us, or phone us on 020 7737 4040. We’re here to help!

There’s a lot of essential information about our products online that’s designed to save you time and effort when deciding your gift offering.

You’ll find all the basic information on pricing, box sizes and pack quantities but also useful things like the amount of shred to use in your Christmas hamper or the exact shipping outer you need to send it.

You’ll also find additional information about what our products are made of and their sustainability credentials.

Using the zoom functions on our website will help you see product quality, finish and detail in high resolution. If you still want to see a sample, call us on 020 7737 4040 and we’ll be happy to organize them for you.


You’ll only pay for the single unit but please give us 3 to 4 days for delivery.

To keep our service at lightning speed, your order is taken on-screen and immediately transferred to the warehouse for picking and packing.

It’s then loaded onto trailers which leave as soon as they’re full, making it difficult to stop it, add to it, or change it.

Don’t worry, if you’ve forgotten something off your order, call us, and we’ll help you out.

We pay for a top-notch B2B service that comes with certain stipulations to ensure you get the very best service possible.

Please make sure your order is sent to a manned delivery address during office hours 8:30 am - 6:00 pm Monday to Friday.

Your order will be sent with DHL and you’ll get a link to keep track of its arrival but leave 1 - 3 working days for delivery during busy periods.

If you need help, give us a shout anytime.

Of course you can! But this needs to be arranged with our customer service team in advance. Contact our office on 020 7737 4040 so we can provide you with the correct collection details along with arrival information for social distancing.


Overprinting our gift packaging with a company name or logo using our printing service, goes into overdrive at Christmas. Read our blog on how you can boost sales by offering corporate gifting to local businesses. To ensure speedy delivery of your printing job before Christmas, get your order to us by the following dates:


  • CORKSCREWS: 6th Nov
  • SCREEN PRINTING (gift boxes, tags, wooden boxes): 4th Dec
  • RIBBON: 30th Dec
  • PACKING TAPE: 25th Nov


If you miss those dates, give us a call and we’ll always try our best to squeeze you in.


We will be picking and packing (and playing annoying Christmas music) right up until 23rd December when we will take a short break and be back with you on the 29th and 30th December. We’ll then be closed again for the New Year until Monday 4th January.

The great news is you can order online 24/7 by visiting

Whether you’re looking for advice or a second opinion, we’re here to help and would love to offer you some valuable one-to-one time.

Explore our collection of retail furniture, fixtures & fittings, gift packaging and bags for life, with a visit to our 1,600 sq ft showroom & design studio in Herne Hill, south-east London.

Browse our onsite prop shop, discover new fabrics for your next bag design or let our experts help you with space planning and merchandising design.

We have measures in place to keep you safe during your visit. Hand sanitisers, masks and gloves are at your disposal while we work with you from a safe distance.


Let us take you on a virtual showroom tour from the comfort of your home or business through a video consultation.

This also gives you the opportunity to show us your space. Retail consultations are FREE and by appointment only. Slots book up fast.


Fill in this booking form today and let us know your area of interest, so we can make sure we have the right WBC expert on hand to take care of you.


Order quickly, easily and securely all day, every day. Simply register or login to ensure you have access to all our ‘Trade User’ benefits and prices.


Order by Phone
Call our helpful, friendly sales team between the hours of 09:00 and 17:30 Monday to Thursday and 09:00 to 17:00 Friday on +44(0)20 7737 4040

Order by Email
Email your orders to our dedicated sales team

Don’t forget to make things extra easy for you to buy as little or as much as you want, we are one of the few wholesale traders with no minimum order!


We accept payment from all major credit & debit cards including Mastercard, Visa, Visa Debit and American Express. We also accept PayPal.

We do not accept Cheques or postal orders, because let’s face it, it’s 2020

If you know you’ll be using our services throughout the Festive season, why not apply for a credit account? These are available upon request with a minimum spend or £500 ex. VAT per annum. Call our team to set up yours today!


95% of our parcels are delivered on a next day service, but the busiest time of year can thwart even our best intentions. For the swiftest possible delivery, ensure you place your order before 2 pm (earlier if possible) so we can aim to despatch the same day. Then leave yourself 1 -3 working days for delivery, and you’ll never be disappointed.

Please also remember to check your delivery once it arrives for any damages or shortfalls. This means that we can deal with your problem at the earliest time possible.


Larger orders are automatically sent out on pallets, so please let us know if you cannot receive pallets or have any delivery restrictions.


Free delivery on all orders over £150 ex VAT

For all orders under £150 please add £9.95 ex VAT


Free delivery on all orders over £300 ex VAT
For all orders under £300 ex VAT please add £25 + VAT

Northern Ireland, Ireland, Channel Islands & other Islands along with the following postcodes which are NOT considered UK Mainland by our couriers:

IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE and Isle of Wight

Please allow 5-7 working days for delivery.


This Christmas will be different for so many of us so now more than ever, we want you to know that our team is here to help in whatever way we can.

 Our experts are just a phone call away, but you can also visit us at our showroom in London, or arrange a virtual consultation to talk about your seasonal gifting or retail display. We'll help you make the most out of the festive period. Give us a call or drop us an email and we’ll get back in touch 🙂